{"id":13726,"date":"2024-10-15T12:32:27","date_gmt":"2024-10-15T12:32:27","guid":{"rendered":"https:\/\/imageaccess.de\/?page_id=13726"},"modified":"2025-12-11T11:45:42","modified_gmt":"2025-12-11T11:45:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/imageaccess.de\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Breadcrumbs Section&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F6F6F6&#8243; custom_padding=&#8221;0px||0px||true|false&#8221; sticky_position=&#8221;top&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;43d83f0e-1966-4487-8381-e55f4dcac5ed&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_breadcrumbs bc_custom_home=&#8221;on&#8221; bc_home_text=&#8221;Home&#8221; bc_home_url=&#8221;https:\/\/imageaccess.de\/&#8221; bc_separator_icon=&#8221;&#x39;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; locked=&#8221;off&#8221;][\/dipi_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Breadcrumbs Section&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F6F6F6&#8243; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;54b4036e-3e8c-44d1-9f1d-b572ca7a2e1f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;frequently asked questions&#8221; image=&#8221;https:\/\/imageaccess.de\/wp-content\/uploads\/SYMBOL_FAQ.png&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;200px&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;6ab6112a-2edb-4f96-9f9d-bde9c1cc28c6&#8243; header_text_align=&#8221;left&#8221; body_text_align=&#8221;left&#8221; image_icon_custom_margin=&#8221;||||false|false&#8221; image_icon_custom_padding=&#8221;|50px|||false|false&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||50px||false|false&#8221; custom_padding=&#8221;60px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Image Access FAQ<\/h2>\n<p>[\/et_pb_blurb][dipi_lottie_icon _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_lottie_icon][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;fast and easy&#8221; module_id=&#8221;overview&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;||20px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;1816eeb1-534b-4c45-b23a-1b7a38d8df79&#8243; custom_padding=&#8221;||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb module_id=&#8221;ballon_selector_1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;63775fe0-a2e8-43b9-a43a-8abff365ab0e&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This page offers a growing collection of frequently asked questions about WideTEK and Bookeye scanners, the Scan2Net firmware, and other hardware and software products from Image Access.<\/p>\n<p>Unlike traditional scanners, our devices include a complete Linux PC and operate as standalone web servers, offering far more functionality. Image Access scanners are user-friendly, but for optimal use of the built-in PC, some configuration may be required. These FAQs are here to guide you through advanced functionalities and help you make the most of your Image Access product.<\/p>\n<p>If you have any feedback or questions not covered here, please don\u2019t hesitate <span style=\"font-size: 18px;\">to<\/span><span style=\"font-size: 18px;\">\u00a0<\/span><a href=\"contact\" title=\"\" target=\"_blank\" rel=\"noopener\" style=\"font-size: 18px;\">contact us<\/a><span style=\"font-size: 18px;\">.<\/span><\/p>\n<p>[\/et_pb_blurb][dipi_faq _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_faq show_all=&#8221;on&#8221; admin_label=&#8221;Pixel S2N FAQ&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dipi_faq][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dipi_breadcrumbs dipi_breadcrumbs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-breadcrumbs dipi-bc-left\">\n                <ul >\n                    \n                                                        <li  class=\"dipi-breadcrumb-item dipi-breadcrumb-home\">\n\n                        \n                            <a  href=\"https:\/\/imageaccess.de\/\">\n                                <span  content=\"Home\">\n                                                                        Home                                <\/span>\n                            <\/a>\n\n                                                <meta itemprop=\"position\" content=\"1\"\/>                    <\/li>\n\n                    <li class=\"dipi-breadcrumb-separator\">\n                    <span class=\"et-pb-icon dipi-separator-icon\">&#x39;<\/span>\n                <\/li>                            \n                <\/ul>\n            <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Image Access FAQ<div class=\"et_pb_module dipi_lottie_icon dipi_lottie_icon_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-lottie-wrapper dipi_lottie_placement_top dipi_lottie_placement_top_tablet dipi_lottie_placement_top_phone\">\n                    <div class=\"dipi-lottie-icon\" data-options=\"{&quot;path&quot;:&quot;&quot;,&quot;ext&quot;:&quot;&quot;,&quot;loop&quot;:true,&quot;autoplay&quot;:true,&quot;anim_delay&quot;:&quot;0&quot;,&quot;anim_start&quot;:&quot;autostart&quot;,&quot;anim_start_viewport&quot;:&quot;75%&quot;,&quot;start_frame&quot;:&quot;1&quot;,&quot;speed&quot;:&quot;1&quot;,&quot;direction&quot;:&quot;1&quot;,&quot;play_on_hover&quot;:&quot;on&quot;,&quot;stop_on_hover&quot;:&quot;on&quot;,&quot;animate_on_scroll&quot;:&quot;off&quot;,&quot;visibility_start&quot;:&quot;0%&quot;,&quot;visibility_end&quot;:&quot;100%&quot;,&quot;frame_start&quot;:&quot;0&quot;,&quot;frame_end&quot;:&quot;100&quot;}\"><\/div>\n                    \n                <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>This page offers a growing collection of frequently asked questions about WideTEK and Bookeye scanners, the Scan2Net firmware, and other hardware and software products from Image Access. Unlike traditional scanners, our devices include a complete Linux PC and operate as standalone web [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-13726","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ \u2013 WideTEK, BookTEK &amp; Scan2Net\u00ae | Image Access<\/title>\n<meta name=\"description\" content=\"This page provides a growing FAQ collection about WideTEK and BookTEK scanners, Scan2Net\u00ae firmware, and other hardware and software from Image Access.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/imageaccess.de\/de\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"This page provides a growing FAQ collection about WideTEK and BookTEK scanners, Scan2Net\u00ae firmware, and other hardware and software from Image Access.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/imageaccess.de\/de\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Image Access GmbH\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ImageAccessScanners\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-11T11:45:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/imageaccess.de\/wp-content\/uploads\/Logo_ImageAccess.png\" \/>\n\t<meta property=\"og:image:width\" content=\"108\" \/>\n\t<meta property=\"og:image:height\" content=\"59\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"4\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/imageaccess.de\/faq\/\",\"url\":\"https:\/\/imageaccess.de\/faq\/\",\"name\":\"FAQ \u2013 WideTEK, BookTEK & Scan2Net\u00ae | Image Access\",\"isPartOf\":{\"@id\":\"https:\/\/imageaccess.de\/en\/#website\"},\"datePublished\":\"2024-10-15T12:32:27+00:00\",\"dateModified\":\"2025-12-11T11:45:42+00:00\",\"description\":\"This page provides a growing FAQ collection about WideTEK and BookTEK scanners, Scan2Net\u00ae firmware, and other hardware and software from Image Access.\",\"breadcrumb\":{\"@id\":\"https:\/\/imageaccess.de\/faq\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/imageaccess.de\/faq\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/imageaccess.de\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/imageaccess.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/imageaccess.de\/en\/#website\",\"url\":\"https:\/\/imageaccess.de\/en\/\",\"name\":\"Image Access GmbH\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/imageaccess.de\/en\/#organization\"},\"alternateName\":\"Image Access\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/imageaccess.de\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/imageaccess.de\/en\/#organization\",\"name\":\"Image Access GmbH\",\"url\":\"https:\/\/imageaccess.de\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/imageaccess.de\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/imageaccess.de\/wp-content\/uploads\/Logo_ImageAccess.png\",\"contentUrl\":\"https:\/\/imageaccess.de\/wp-content\/uploads\/Logo_ImageAccess.png\",\"width\":108,\"height\":59,\"caption\":\"Image Access GmbH\"},\"image\":{\"@id\":\"https:\/\/imageaccess.de\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ImageAccessScanners\/\",\"https:\/\/www.linkedin.com\/company\/image-access-gmbh\/\",\"https:\/\/www.youtube.com\/user\/ImageAccessScanners\/videos\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQ \u2013 WideTEK, BookTEK &amp; 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