frequently asked questions
Image Access FAQ
This page offers a growing collection of frequently asked questions about WideTEK and Bookeye scanners, the Scan2Net firmware, and other hardware and software products from Image Access.
Unlike traditional scanners, our devices include a complete Linux PC and operate as standalone web servers, offering far more functionality. Image Access scanners are user-friendly, but for optimal use of the built-in PC, some configuration may be required. These FAQs are here to guide you through advanced functionalities and help you make the most of your Image Access product.
If you have any feedback or questions not covered here, please don’t hesitate to contact us.
This FAQ shows you how to scan various documents with a WideTEK scanner so that the background is perfectly white (RGB 255 255 255) without losing any content.
Version 1.2 Apr 02, 2025 English
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Energy Efficiency of Scan2Net Scanners
All Scan2Net-scanners manufactured by Image Access, whether they are from the BookTEK or the WideTEK family, are highly energy efficient. They all have one feature in common which is the built-in computer. Basically, they are a scanner and a computer in one device and therefore, they do not fall into the device classes specified by ENERGY STAR.
This FAQ lists all the power consumptions of the various BookTEK and WideTEK scanner families.
Version 1.1 Apr 02, 2025 English
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All Scan2Net scanners, as well as all Bookeye and WideTEK scanners and their OEM versions, have a network connection to communicate with local hosts and resources on the end user’s corporate network. Since all resources connected to a network are potentially vulnerable to viruses, malware, phishing and other hacking attacks, the user must be aware of this and should consult the network administrator to protect the scanners from attacks.
Version 1.2 Apr 02, 2025 English
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This FAQ helps you establish a printer interface so that you can print from within the ScanWizard with Printwizard. It also describes how to purchase, install and troubleshoot any issues with the PrintWizard
Version 1.2 Apr 02, 2025 English
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This FAQ describes how to use the option “Journal / Billing” to communicate with user identification servers; databases or simple external card readers to charge the scanning and transferal of the images.
Version 1.4 Apr 02, 2025 English
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Micro Scaling for Océ Printers
The purpose of this document is to answer frequently asked questions about how to make a 1 to 1 copy with a WideTEK scanner and Canon Océ printer.
Version 1.2 Apr 02, 2025 English
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PC Hardware and Software Requirements for the Operation of Scan2Net Scanners
This FAQ discusses the hard- and software requirements for scanner operation using a Scan2Net scanner’s internal interface or the web based interface.
Version 1.2 Apr 02, 2025 English
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This document describes methods for analyzing scanner quality used for scanning cultural heritage specimens, technical documents, fine art and many other objects.
Version 1.2 Apr 02, 2025 English
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Scan to an SMB Share
This FAQ will guide you through the typical setup procedures necessary to scan to remote resources like SMB shares.
Version 2.2 Apr 02, 2025 English
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Statement about the security vulnerability in Log4j
After a deep analysis we have come to the conclusion that no Scan2Net version released by Image Access is affected by the log4j vulnerability CVE-2021-44228. The vulnerability only affects log4j versions 2.0 through 2.14.1 (see https://www.lunasec.io/docs/blog/log4j-zero-day/) – none of which have ever been used in Image Access’ Scan2Net.
Version 1.0 Dec 22, 2021 English
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This document describes how to benefit from the WideTEK scanner?s high scanning speed by protecting delicate, valuable documents as well as crumbled, torn or partially destroyed documents with the transparent document carrier.
Version 2.1 Apr 02, 2025 English
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This FAQ describes how to use the basic zonal functionality included in Scan2Net as well as how to purchase, install and use the background OCR option in ScanWizard. The intended target audience is the operator and the administrator of the scanner at the customer site.
Version 1.3 Apr 02, 2025 English
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There are concerns about the light sources of scanners harming precious, old and fragile documents. It is well known that excessive exposure to sunlight and other artificial lights can harm and potentially alter material to be scanned; such as paper documents, paintings and other objects.
Version 1.1 Apr 02, 2025 English
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This FAQ describes the functionality, the purchase and installation processes of the Scan2Pad app and using it for wireless scanning. The intended target audience is the operator and the administrator of the scanner at the customer site.
Version 2.2 Apr 02, 2025 English
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